FAQ
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For one simple reason: we believe that everyone deserves to have accessible and affordable emotional support in their daily lives.
Modern life is hard. We all struggle with stress and anxiety; we all need advice and support to navigate problems in our relationships, careers, or families. All too often it feels like we have to face these challenges alone.
We built Counselr so that you could have support that's trustworthy, effective, and available whenever and wherever you need. It's a confidant, a guide, and an advisor that helps you lead a happier, healthier life.
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Counselr is like a knowledgeable and compassionate friend with experience in a wide range of common issues, including stress, relationships, parenting, grief, and more. Each of Counselr's chat topics is designed to provide both emotional support and practical guidance tailored to your specific needs.
Our early users have reported that Counselr has helped them in various ways:
Couples have received actionable advice for resolving disagreements and strengthening their relationships.
Parents have found sympathetic and effective strategies for addressing their children's behavioral issues.
Individuals struggling with recent loss have discovered a supportive outlet to help them process their grief and find solace.
One of Counselr's greatest strengths is its versatility. Whether you're facing challenges at work, navigating complex family dynamics, or seeking personal growth, Counselr is here to listen, understand, and provide the guidance you need to move forward.
Remember, no problem is too big or too small. Counselr is built to give you the support you deserve - whenever and wherever you need.
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Crisis situations: Do not user Counselr if you or someone else is in danger or facing a crisis.. Instead, please call 911, contact a helpline, reach out to a trusted friend or family member, or seek help from a licensed healthcare professional.
AI-generated responses: Counselr is an artificial intelligence, not a human. No human reviews or approves its responses during your chats. Built using advanced Large Language Model (LLM) technology, Counselr's responses are open-ended and probabilistic. Unlike rule-based AI systems, we cannot predict exactly what Counselr will say in your conversations. While this allows for more dynamic interactions, it also means there is a risk that Counselr may occasionally provide incorrect or problematic information. Always remember that Counselr is an AI system capable of making mistakes, and use your best judgment when considering its advice.
Mental health conditions: Counselr is not designed to diagnose or treat mental illnesses or other health conditions. For such concerns, please seek care from a licensed mental healthcare practitioner. Some examples of areas where Counselr may not be the best fit, and traditional therapy might be more appropriate, include:
• Addiction
• Depression
• Suicidal ideation
• Eating disorders
• Severe trauma
• Abuse
• Other highly sensitive conditions or situationsNot a substitute for medical advice: Counselr is not a substitute for medical advice, and users should always consult with a healthcare professional for any physical or mental health concerns.
Supplementary support: Users are encouraged to seek additional support from friends, family, or mental health professionals in conjunction with using Counselr, as relying solely on an AI therapist may not be sufficient for everyone's needs.
Remember, while Counselr can offer valuable support and guidance, it is not a substitute for professional help when dealing with serious mental health issues or crises.
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No. But by serving those who need a different kind of help, Counselr frees up vital and limited resources for those who are most in need of professional therapy from licensed practitioners.